Ten safety protective measures have been taken for Mobile Banking to ensure the safety of transactions:

1. Mobile phone number identification: customers are identified through their login mobile phone number.

2. Mobile Banking password and bank card password: verification of two passwords.

In the interests of security, financing cards whose password is a row of identical numbers, a sequence of numbers or the birth date of the card holder cannot be used to log onto Mobile Banking.

3. Picture code verification: To prevent the password from being maliciously cracked.

4. Verification with preset message: To avoid being tricked by a false or fake website.

5. Key field encryption: Key words like passwords are first encrypted locally and then SSL encrypted as per industry standards.

6. Service control: Services like news, inquiries and financing may be used directly on the mobile phone without prior application; while services like transfer and payment must be applied for and activated; easy transfer and mobile payment require binding to a mobile phone number.

7. Transaction amount limit: Clients can set a transaction limit to reduce risks.

8. Data encryption: Industry standard SSL encryption is used.

9. Bank server verification: VeriSign safety certificate is used.

10. Smart Messenger prompts: Timely SMS notification of account activity and incorrect password entry.

Mobile Banking will not save personal information and transaction information in the user’s mobile phone. Therefore, security will not be compromised if the mobile phone is lost.

To ensure safety, clients should keep their private information safe, such as account numbers, transaction passwords, login name and Mobile Banking password. Passwords should be relatively complex and should be changed often.

When using the Mobile Banking service in a public place, clients are advised to shield the screen to prevent the information from being seen by other people.